To deactivate a user, simply open the user record, uncheck the Active field and save the record. Deactivating a user in TotalABA results in the following:

• The user can no longer login to TotalABA.

• A license is available for a new user.

• The user can no longer be assigned to appointments, sessions, etc.

• The corresponding staff member record is deactivated.

• Open sessions where the user is listed as the therapist cannot be signed-off.

Note: If you reactive an existing user that was previously inactive you will need to manually set their corresponding staff member record to active as well.