Requesting New Licenses

If your organization requires new user licenses immediately or for a future date, then a new service order will need to be created and submitted. To create a new service order, go to the Service Orders tab on the support page (see figure 1) and click on the Create New Service Order link. The following information will need to be completed.

  • License Date – Enter the date the new licenses should be available in your organization. Enter today’s date if they should be ordered as soon as possible. Please be aware that it typically takes 1 to 2 business days for new licenses to be available in your site from the time you submit the order.

  • Therapist Licenses – Enter the number of new therapist licenses that should be ordered.

  • Non-Therapist Licenses – Enter the number of new non-therapist licenses that should be ordered.

  • Practice Comments – This is optional and may be used for your own internal use.

Once the new service order has been saved it still needs to be submitted to Inviscid Software so the order may be placed. Simply click the Submit button at the top of the page, then enter your name and make your signature (using a mouse or a touchscreen) to automatically send the service order. Once the order has been submitted.

See Managing Existing Service Orders below for additional information.