To deactivate a user, simply open the user record, un-check the Active field and save the record.  Deactivating a user in TotalABA results in the following: 

• The user can no longer login to TotalABA.
• A license is available for a new user.
• The user can no longer be assigned to appointments, sessions, etc.
• The corresponding staff member record is deactivated.
• Open sessions where the user is listed as the therapist cannot be signed-off.

In order to view the list of your users go to the Service Orders tab on the support page (see figure below) and click on the Manage Users link.  This will open a new browser tab with a list of your users. 

Select the user by clicking on the users name.  Click Edit, un-check the Active checkbox and Save.