Total Therapy HelpdeskKnowledge Base & FAQTroubleshootingTouch Screen - Approval Signature Not Working

Touch Screen - Approval Signature Not Working

Having trouble using your windows device to approve a session? Digital signature box not working from your touch screen?

Try this...

  • Open up Chrome
  • Type this in the URL bar- chrome://flags
  • Locate a setting named Touch Events API (To locate press Ctrl + F and start typing Touch Events)
  • Set it to Enabled 
  • Save (Relaunch Now)
  • It will restart your chrome browsers.

Then try using your touch screen and approve a session.