How Task Assignment Works

  • Tasks can only have one owner at a time. If you reassign the task to someone else, it no longer appears in your task list.

  • Due dates are displayed in the time zone you’ve selected in your personal settings.

  • In Salesforce Classic, you can’t relate multiple contacts to a task assigned to multiple users.

  • The My Tasks view on today’s task card shows tasks that either have no due date or are overdue for fewer than 30 days. Anything overdue for more than 30 days is shown only in the Overdue filter.

  • Tasks tab—Shows task list views, including tasks due today, all your open tasks, overdue tasks, and tasks recently completed.

  • Home page—A filterable compact view of up to five tasks.

    Note: Tasks in TotalABA is a standard salesforce feature and cannot be customized.