Total Therapy HelpdeskKnowledge Base & FAQLoginHow do I change my secret question & answer

How do I change my secret question & answer

To change the security question requested to reset your password you can follow the steps below after logging into TotalABA. 

  1. Click [Your Name] / My Settings / Personal / Change My Password. Note: your name is found in the upper right of the application.
  2. Include your current password in the Old Password field (no need to include a new password)
  3. From the Question drop down menu you can select the new question.
  4. Provide answer
  5. Click on Save.