Staff Members allow your practice to track your employees/contractors along with their credentials, current & prior engagements and filtering criteria for the schedule views on the calendar. A staff member record is automatically created for each existing TotalABA user. Furthermore, all billing providers must be staff members. By default, only users in the Administrator security group are able to view, create and modify the staff member information. All other users only have access to the staff member name and if the staff member is a billing provider. Please contact us if you would like any changes to this security model.